motorhome rental

Chester Motorhome Hire Rental Terms for travel between 01-Jan-2009 and 31-Dec-2009

Drivers
Drivers must be between 25 and 73 years of age, and have held a full driving licence valid for the relevant vehicle for at least five years prior to the commencement of hire. Drivers’ licence must be free of endorsements except for minor speeding or parking offences (more than 3 points may be subject to an insurance surcharge.) Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.

All drivers must be present at time of collection and produce driving licence plus personal ID. In the case of UK photo card licences both the card and the counterpart paper licence must be produced. Visitors from abroad must produce a valid unendorsed domestic driving licence or international driving permit.

The price covers one named driver, additional drivers may be added at an additional charge of £25 per driver per week. Drivers are required to submit their personal details on the booking form. At the commencement of hire all drivers must produce personal identification such as a valid passport and confirmation of address in the form of a recent utility bill or a bank/building society statement.

Insurance
Fully comprehensive insurance for use in the UK is included within the hire charge. The insurance is only valid for the period of the hire, thus any late return would automatically constitute a traffic offence under the Road Traffic Act. Invalid insurance means the driver and main hirer become personally liable for any accident damage to the motorhome, third party property and third party personal injuries. Insurance cover is for the vehicle and equipment only. Personal possessions are not covered; hirers are advised to take out holiday insurance.

A £500 damage deposit is payable at commencement of hire. A £1,000 deposit may be required if the hire is for attending a sports event or music festival. If the vehicle is returned in good condition, whole and undamaged, with clean interior and no other excesses to be charged, the deposit will be refunded within 7 days. Should the condition of the vehicle be otherwise; then repairs, replacements or cleaning costs will be charged against the deposit. If the hirer is found to have damaged the vehicle by negligence (i.e. no other person or vehicle is involved) the hirer will be responsible for full rectification costs. Front and rear bumpers, overcab mouldings, roof lights, windows, wing mirrors andexternal doors are typical components prone to damage by negligence. A charge of £60 will be made for unemptied chemical toilet tanks.

Hirers travelling abroad will require a minimum of continental comprehensive insurance, and 5 Star cover which will be supplied by Chester Van Centre Ltd at an additional cost to the hirer.

Cancellations
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Should the hirer cancel the booking the company will endeavour to re-hire the motorhome. If successful the amount paid will be refunded less an administration charge of £30. However if re-hire is not successful the hirer will be liable for the deposit and any hire charges already paid. Hirers are advised to obtain their own holiday insurance to safeguard against such eventualities. We reserve the right to cancel the booking before commencement of hire if the named drivers’ licences are invalid or do not comply with the information stated on the booking form. In this case you will forfeit the booking deposit and hire charges already paid.

Collection and Returns
Weekly vehicle hire is Friday to Friday or Saturday to Saturday, subject to availability. Vehicles are available for collection between 4.00p.m and 6.00p.m. and returned between 8.30a.m and 10.00a.m., unless otherwise arranged in writing. Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.

Liabilities
We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown, fair wear and tear excepted, accident or any other such related causes. All accidents must be reported immediately by telephone. An accident report form must be completed at the termination of hire.

The hirer shall be liable for all costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations.

The hirer shall be responsible for all overhead damage resulting from any incident, overhead damage is defined from ground to in excess of 6 feet from the ground. Damage to windscreen, tyres and punctures are the responsibility of the hirer. You are required to check tyre pressures and engine fluid levels as specified in the driver’s manual.

The hirer is required to keep the motorhome under their control throughout the hire period. It must be locked at all times when unattended.

Breakdown
In the unlikely event of a breakdown the AA emergency services are at the disposal of the hirer. The hirer is authorised to spend up to £100 on repairs, this will be repaid on submission of a valid VAT receipt. For repairs costing more than £100 prior approval from Chester Van Centre Limited must be obtained.

Fuel & Gas
A full tank of diesel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of diesel, any shortage will be charged to the hirer.

Two gas cylinders are supplied with at least one full, subsequent refills are the responsibility of the hirer who should ensure that refilled bottles are the same size and fitting and returned with the vehicle.

Animals
We have now allocated specific vehicles for pet owners who wish to take their pets on holiday with them. These vehicles will NOT be subsequently hired to people who don’t have pets with them. A supplementary fee of £30 per hire is chargeable. Any damage incurred will be charged to the hirer in full and a supplement is payable to cover the cost of cleaning.

Smoking
Smoking is not permitted in these vehicles, any infringement of this condition will incur a minimum charge of £100. For the benefit of other users your co-operation would be appreciated.

Availability
Whilst we will make every effort to ensure that the reserved motorhome is available, if due to circumstances beyond our control this is not possible and an alternative suitable motorhome is not available our liability is limited to the refunds of all monies paid by you. Some features may differ slightly to those illustrated on this website.

Winter Hire
Chester Motorhome Hire cannot be held responsible in the event of any damage or inconvenience caused by freezing conditions.

Customers vehicles stored at own risk
Secure parking is provided free to the hirer for the duration of the hire period at the owner's risk.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Chester Motorhome Hire insurance

Insurance
Fully comprehensive insurance for use in the UK is included within the hire charge. The insurance is only valid for the period of the hire, thus any late return would automatically constitute a traffic offence under the Road Traffic Act. Invalid insurance means the driver and main hirer become personally liable for any accident damage to the motorhome, third party property and third party personal injuries. Insurance cover is for the vehicle and equipment only. Personal possessions are not covered; hirers are advised to take out holiday insurance.

Security Damage Deposit
A £500 damage deposit is payable at commencement of hire. A £1,000 deposit may be required if the hire is for attending a sports event or music festival. If the vehicle is returned in good condition, whole and undamaged, with clean interior and no other excesses to be charged, the deposit will be refunded within 7 days. Should the condition of the vehicle be otherwise; then repairs, replacements or cleaning costs will be charged against the deposit. If the hirer is found to have damaged the vehicle by negligence (i.e. no other person or vehicle is involved) the hirer will be responsible for full rectification costs. Front and rear bumpers, overcab mouldings, roof lights, windows, wing mirrors and external doors are typical components prone to damage by negligence. A charge of £60 will be made for unemptied chemical toilet tanks.

European Travel Insurance Cover
Hirers travelling abroad will require a minimum of continental comprehensive insurance, and 5 Star cover which will be supplied by Chester Van Centre Ltd at an additional cost to the hirer.

NOTE: The Damage Deposit is the sum you deposit with us over and above the hire charge, This acts as an insurance excess during your hire. This is fully returnable provided the vehicle is returned clean, undamaged, and with empty waste tanks. In the event of an insurance claim for damage to the hire vehicle, or a claim from a 3rd party (where you are held to be at fault), the cost of the damage or claim will be deducted from your deposit. For accidental damage £500 / £1,000 is your maximum liability. Damage caused by negligence, the full cost of rectification is chargeable.

Chester depot

Address: 6-7 Aviation Park Flint Road , Saltney Ferry , Chester , GB

Collection and Returns
Weekly vehicle hire is Friday to Friday or Saturday to Saturday, subject to availability. Vehicles are available for collection between 4.00p.m and 6.00p.m. and returned between 8.30a.m and 10.00a.m., unless otherwise arranged in writing. 4 night short breaks are from Monday - collection between 3.00 pm to 6.00 pm and return Friday between 9.00 a.m. and 11.00 a.m. 3 night short breaks are from Friday – collection between 3.00 p.m. and 6.00 p.m. and return Monday between 9.00 a.m. and 11.00 a.m.

Airport / Railway Transfers
The Supplier can arrange to pick you up from the below locations free of charge.
Chester Railway Station - The nearest railway station is Chester – very close to our base.
Manchester or Liverpool John Lennon Airport.
Please contact the Supplier on the details provided on your confirmation invoice to arrange specific instructions for pick up at any of these locations.

Late Returns
Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.

Chester Railway Station depot

Address: 6-7 Aviation Park Flint Road , Saltney Ferry , Chester , GB

Collection and Returns
Weekly vehicle hire is Friday to Friday or Saturday to Saturday, subject to availability. Vehicles are available for collection between 4.00p.m and 6.00p.m. and returned between 8.30a.m and 10.00a.m., unless otherwise arranged in writing. 4 night short breaks are from Monday - collection between 3.00 pm to 6.00 pm and return Friday between 9.00 a.m. and 11.00 a.m. 3 night short breaks are from Friday – collection between 3.00 p.m. and 6.00 p.m. and return Monday between 9.00 a.m. and 11.00 a.m.

Airport / Railway Transfers
The Supplier can arrange to pick you up from the below locations free of charge.
Chester Railway Station - The nearest railway station is Chester – very close to our base.
Manchester or Liverpool John Lennon Airport.
Please contact the Supplier on the details provided on your confirmation invoice to arrange specific instructions for pick up at any of these locations.

Late Returns
Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.

Liverpool Airport depot

Address: 6-7 Aviation Park Flint Road , Saltney Ferry , Chester , GB

Collection and Returns
Weekly vehicle hire is Friday to Friday or Saturday to Saturday, subject to availability. Vehicles are available for collection between 4.00p.m and 6.00p.m. and returned between 8.30a.m and 10.00a.m., unless otherwise arranged in writing. 4 night short breaks are from Monday - collection between 3.00 pm to 6.00 pm and return Friday between 9.00 a.m. and 11.00 a.m. 3 night short breaks are from Friday – collection between 3.00 p.m. and 6.00 p.m. and return Monday between 9.00 a.m. and 11.00 a.m.

Airport / Railway Transfers
The Supplier can arrange to pick you up from the below locations free of charge.
Chester Railway Station - The nearest railway station is Chester – very close to our base.
Manchester or Liverpool John Lennon Airport.
Please contact the Supplier on the details provided on your confirmation invoice to arrange specific instructions for pick up at any of these locations.

Late Returns
Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.

Manchester Airport depot

Address: 6-7 Aviation Park Flint Road , Saltney Ferry , Chester , GB

Collection and Returns
Weekly vehicle hire is Friday to Friday or Saturday to Saturday, subject to availability. Vehicles are available for collection between 4.00p.m and 6.00p.m. and returned between 8.30a.m and 10.00a.m., unless otherwise arranged in writing. 4 night short breaks are from Monday - collection between 3.00 pm to 6.00 pm and return Friday between 9.00 a.m. and 11.00 a.m. 3 night short breaks are from Friday – collection between 3.00 p.m. and 6.00 p.m. and return Monday between 9.00 a.m. and 11.00 a.m.

Airport / Railway Transfers
The Supplier can arrange to pick you up from the below locations free of charge.
Chester Railway Station - The nearest railway station is Chester – very close to our base.
Manchester or Liverpool John Lennon Airport.
Please contact the Supplier on the details provided on your confirmation invoice to arrange specific instructions for pick up at any of these locations.

Late Returns
Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.

Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.