Elite Motorhomes UK Rental Terms for travel between 01-Jan-2009 and 27-Mar-2011
Payment
An initial non refundable deposit is required at the time of confirmation. At the same time a further £100 for each week of the rental will be taken to hold your booking dates. Please ensure the funds are available at this time. The final balance payable is due 4 weeks prior to the start of hire. Accepted credits cards include Visa and Mastercard only.
Minimum Rental:
July 10th -Aug 28th 2-week (1-week rental available at 10% surcharge)
Security Damage Deposit
The Hirer drives on a £650.00 Insurance Excess payable on or before collection of the vehicle. This excess applies to each and every incident and it includes any loss or damage to equipment, fixtures or damage to third party vehicles but does not apply to drunk/malicious damage. Only Insured to drive. Maximum of £50 running repairs are permitted without prior telephone authorization.
Driving Requirements
All drivers must be between the ages of 25 and 70 years and must have held a full driving licence for a minimum of three years. Any driving convictions, accidents, insurance claims (in the past five years), any disqualification in the past eleven years, disabilities or medical conditions must be declared prior to booking. Drivers that passed their Driving Test in or after 1997 may be restricted on the size of vehicle they may drive, please phone to check suitability.
Pick Up
Collection is normally between 4.00pm - 6.00pm on Fridays only. Outside of this time will need to be prearranged with the Supplier prior to pick up.
Drop Off
Vehicle return between 9.00am - 12.00pm Fridays only. Late returns are charged at £50.00 per hour or part of.
Smoking
Smoking is strictly prohibited.
Gas
Gas is included; however, if during the course of the hire gas replenishment is required, this becomes the Hire’s responsibility. It is the Hirer’s responsibility to check the oil and water levels on a daily basis.
Tyres and Glass
Tyre damage, windscreen and punctures are the responsibility of the Hirer.
Licence Restrictions
Activa and Integra GVW are 4,500/5,000 kilos – please check your licence restrictions.
Overhead Damage
Maximum height of your vehicle is clearly sated: any overhead damage is the responsibility of the Hirer over and above £650.00 excess. Overhead damage liability may be limited to £650 by taking CDW at £14 per week.
Cleaning Fee
Motorhomes are to be returned with cooker, fridge and bathroom clean or a charge of £45 will apply.
Pets
Pets not permitted during high season; low and mid season at £45 surcharge.
Office Hours
Opening hours for Hires are 9.00am to 5.00pm, Monday to Friday*. Out of hours collections and returns by arrangement. (Your vehicle will not be checked in until next day of business.)
Cancellation or No Show:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
11 to 9 weeks before start of hire = loss of deposit
9 to 7 weeks before start of hire =20% of total Supplier hire fee + VAT (please see payment details)
7 weeks or less = 100% of total Supplier hire fee including VAT
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Airport Taxi Collection Service:
Collection and return is at our depot here in Banbury, a taxi can be arrange for airport collection.
Heathrow £90, Gatwick £140, Birmingham £65, Stanstead £140, Luton £90, East Midlands £90, Manchester £150, Bristol £155, Southampton £130, Central London £130, London City £130.
Travel restriction:
The Supplier does not insure vehicles outside the EU. Vehicles must not be driven into any location outside of EU.
After hours returns
Vehicle can be dropped to a location 2 minutes from the depot. No later than 10.00 pm. Please contact the Supplier on the contact details displayed on your confirmation invoice.
Closed dates
Christmas and Boxing Day (25th + 26th December) and New Years Day (1st Jan).
Terms of booking on this websiteInformation disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Elite Motorhomes UK insurance
Payment
An initial non refundable deposit is required at the time of confirmation. At the same time the Supplier will directly take a further £100 for each week of the rental. Please ensure the funds are available at this time. The final balance payable is due 4 weeks prior to the start of hire. Accepted credits cards include Visa and Mastercard only.
Security Damage Deposit
The Hirer drives on a £650.00 Insurance Excess payable on or before collection of the vehicle. This excess applies to each and every incident and it includes any loss or damage to equipment, fixtures or damage to third party vehicles but does not apply to drunk/malicious damage. Only Insured to drive. Maximum of £50 running repairs are permitted without prior telephone authorization.
Overhead Damage
Maximum height of your vehicle is clearly sated: any overhead damage is the responsibility of the Hirer over and above £650.00 excess. Overhead damage liability may be limited to £650 by taking CDW at £14 per week.
Banbury depot
Address: Thorpe Road
, Middleton Cheney
, Banbury
, Oxfordshire
, GB
Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Birmingham Airport depot
Birmingham Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Bristol Airport depot
Bristol Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Central London Airport depot
Central London Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
East Midlands Airport depot
East Midlands Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Gatwick Airport depot
Gatwick Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Heathrow Airport depot
Heathrow Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
London City Airport depot
London City Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Luton Airport depot
Luton Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Manchester Airport depot
Manchester Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Southampton Airport depot
Southampton Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.
Stansted Airport depot
Stansted Airport is a serviced non depot location. Office Hours
Monday - Friday: Opening hours for Hires are 9.00am to 5.00pm
Pick Up
Vehicle collection is normally between 4.00pm - 6.00pm Fridays only.
Drop Off
All vehicle returns must be between 9.00am -12.00 noon Fridays only.
After Hours Pick up and Drop Off
Out of hours collections and returns by arrangement and to the discretion of the Supplier. (Your vehicle will not be checked in until next day of business.)
Late Returns
All late vehicle returns are charged at £50.00 per hour or part of. Please advise the Supplier at the first instance to arrange a late return of your vehicle.